When are we open?
Our normal opening hours are 9:00 to 5:00 Monday to Friday. It is always possible to arrange an appointment outside of these hours, evenings and weekends.
We will always try to be flexible to accommodate you.
VAT Zero Rating
We do not charge VAT on all qualifying products provided the person buying/being bought for qualifies for VAT exemption. We only require a signed declaration stating that you wish to claim VAT exemption (zero rating) as the product is needed to assist with your/or the person you are buying for's long term chronic disability. Normally we send this form to you at point of order but it can also be printed from this website also. This form needs to be returned to us WITHIN 14 days from date of order.V.A.T. Exemption Form
If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT - reliefs for disabled people or contact the Customs & Excise National Advice Service on 0845 010 9000 before signing the declaration.
I (full name)
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of (address)
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Tel.No. .....................................................................................................
declare that I am chronically sick or have a disabling condition by reason of: (give full and specific description of your condition);
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and that I am receiving from B&M Supplies the following goods which are being supplied to me for domestic or my personal use
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and I claim relief from value added tax
.................................................................................................................................... (Signature)
.....................................................................................................................................(Date)
* There are penalties for making a false declaration.
If you are in doubt you can obtain advice from any local VAT office.
Do you buy back equipment when its not needed anymore?
We are sometimes in a position to buy second-hand items.
This depends largely on several factors:
- What we have in stock at the time.
- What the equipment is.
- The manufacturer and model of the equipment.
- The age of the equipment.
- The condition of the equipment.
The reasons for this are; that for some items of older or more obscure equipment there is no longer a source of spare parts available.
If we can not service an item, then we are not prepared to sell it and consequently not prepared to buy it.
There is no call for some items of second-hand equipment or they are not economical to repair or return to a saleable condition.
If we are not in a position to buy any equipment, then we will suggest alternative ways to sell the equipment.
Where can I get funding for?
If you are looking for funding to purchase a piece of equipment, there are a number of different avenues to explore.
Social services;- may supply some items of equipment, for use in the home, but do not usually cover powered vehicles.
The NHS:- supply wheelchairs and powered wheelchairs (not scooters) providing that you meet their criteria. The first point of contact is usually to get a recommendation from your doctor.
Charities:- There are charities for most medical conditions. Try the yellow pages or our (links page.)
Most ex- servicemen/women may be helped by their services benevolent fund, or by their ex regiment. Likewise there are a number of trade organisations who may help.
There are a lot of local charities that may help people from within a certain area, eg a particular borough. There are also a number of charities who specialise in helping children, eg Whizz Kids or the Variety Club.
What facilities do you have?
Free parking is right by the door, with easy access into the showroom for mobility vehicles.
We will soon have a hoist available for transfers into out of chairs etc, please phone to confirm first.
Our showroom includes equipment for assessment purposes that has been modified to allow us to set it up in different positions or dimensions so that you will be able to try a piece of equipment that will be as close as possible to the ideal for you.
Inside our showroom there is plenty of room to try equipment.
Outside is another test area with different terrains, no traffic or other disturbances, where you can take your time to try as many different vehicles as you wish with no obligation to purchase.
We have a fully equipped workshop to enable us to carry out any repairs, servicing, adjustments, adaptations or modifications that are required.
My .......... needs servicing do I have to bring it to your showroom?
Providing that you remain within our normal servicing area, that is the whole of North West area, then we will come to you for servicing.
If you move outside of our area, then we will endeavour to find a reputable dealer in that area for you.